IT support and technical infrastructure
Kenneth Ntaro IT Solutions

IT Support, Microsoft 365 & Cybersecurity for UK Homes and Businesses

Supporting customers across Cardiff and South Wales (on-site), with remote IT support across the UK.

IT Support
Microsoft 365
Cybersecurity
Networks & Wi-Fi

Need Help Now?

Fast, direct access to an experienced IT professional — not a call centre.

Remote IT Support

Windows, Microsoft 365, email & software fixes

From£35

On-Site IT Support

Where available — travel/location conditions may apply

From£49
Prefer to call? +44 7563 858586
Why Choose Us

Built on Reliability, Driven by Expertise

We combine technical skill with clear communication and dependable service to deliver results that last.

Fast Response Times

We respond quickly and resolve issues efficiently, minimising downtime for your home or business.

Experienced & Dependable

Kenneth works directly with clients, bringing hands-on experience across IT, network and security work. Specialist partners may be used where required.

Quality Workmanship

Every installation meets the highest standards with neat cabling, proper labelling, and thorough testing.

Ongoing Support

Maintenance contracts and ad-hoc support ensure your systems stay reliable long after installation.

All Client Types

From single-room home setups to multi-rack data centres, we serve every scale with equal care.

Transparent Pricing

Clear, honest quotes with no hidden fees. You always know exactly what you are paying for.

Get a Free Instant Estimate

Answer a few quick questions and get an indicative price in seconds — no commitment required.

Use the Free Estimator

Or call +44 7563 858586 for an immediate answer.

How It Works

Simple, Transparent Process

From first contact to project completion, we keep things clear and straightforward every step of the way.

01

Get in Touch

Call us, email, or submit a quote request. Tell us what you need and we will get back to you promptly.

02

Site Survey & Quote

We assess your requirements, visit your site if needed, and provide a clear, detailed quote with no surprises.

03

Professional Installation

The work is carried out to a high standard, on time and with minimal disruption.

04

Testing & Handover

We thoroughly test everything, provide documentation, and ensure you are fully satisfied before completion.

Example Work

Example Installations

Illustrative examples of cabling, satellite, and infrastructure deployments. Images are stock photography for illustration only.

Structured Cabling Example
Infrastructure

Example Solution Scenario

Structured Cabling Example

Cat6A installation with full labelling, testing, and cable management trays.

Fibre Optic Backbone Example
Fibre

Example Solution Scenario

Fibre Optic Backbone Example

Single-mode fibre trunk connecting server room to comms rooms. OTDR tested and documented.

VSAT Satellite Installation Example
Satellite

Example Solution Scenario

VSAT Satellite Installation Example

Full VSAT installation for remote connectivity — dish alignment, modem config, and integration with onsite LAN.

Starlink Deployment Example
Satellite

Example Solution Scenario

Starlink Deployment Example

Starlink High Performance kit mounted on temporary mast structure, integrated with site-wide Wi-Fi mesh network.

Server Room Cabling Example
Infrastructure

Example Solution Scenario

Server Room Cabling Example

Full rack rewire, patch panel relabelling, colour-coded cable management, and complete audit documentation.

Telecom Base Station Example
Telecoms

Example Solution Scenario

Telecom Base Station Example

Turnkey tower build including civil coordination, antenna mounting, feeder cabling, and RF commissioning.

Example Solutions

Example Solution Scenarios

Illustrative scenarios showing the kind of work we deliver across residential, commercial, and infrastructure environments.

Office Network Upgrade

Commercial

Full network refresh for a growing professional services firm, including structured cabling, managed switches, and enterprise Wi-Fi.

Scale: Office EnvironmentComplexity: 8/10Stack: Cabling, Switching, Wi-Fi

Server Room Build-Out

Data Centre

Complete server room design and installation including rack deployment, power distribution, and cable management.

Scale: 12 RacksComplexity: 9/10Stack: Racks, UPS, Cabling

Multi-Site Wi-Fi Deployment

Commercial

Enterprise-grade wireless coverage across three retail locations with centralised management and monitoring.

Scale: 3 LocationsComplexity: 7/10Stack: Wi-Fi, Switching, Firewall
Common Questions

Frequently Asked Questions

Quick answers to the questions we hear most often.

Response times depend on service type, location, availability and support plan. Our 24/7 AI IT Support Assistant is always available to help diagnose issues, and human support operates during business hours.

Yes, we offer flexible maintenance and managed service agreements tailored to your requirements. These include regular inspections and proactive monitoring.

On-site support is available across Cardiff and South Wales, with remote IT support available throughout the United Kingdom.

Our managed IT contracts include proactive device monitoring, helpdesk support during business hours, monthly maintenance and health checks, Microsoft 365 management, and priority response times. Packages start from £99/month — contact us for a quote based on your device and user count.

Yes — we support both Windows and macOS, including mixed environments. Microsoft 365 on Mac is fully supported.

Yes. Kenneth Ntaro IT Solutions carries professional indemnity and public liability insurance for all client work.

Managed IT clients receive 24/7 emergency support. For ad-hoc requests, we target a 2-hour response during Monday–Friday 8am–6pm. Remote support can often begin the same day.

No. Ad-hoc support is available with no contract from £35 per incident. Managed IT contracts run monthly with no minimum term.
Why Reach Us

Professional IT Support You Can Reach

Clear, verified information about who we are and what we offer — no invented stats or hype.

Cardiff-based IT specialist

On-site support across Cardiff & South Wales

UK-wide remote IT support

24/7 IT Support Available

Free 15-minute consultation

Remote support from £35

On-site support from £49

Monthly support from £99

1-year workmanship warranty on eligible installation work

Ready to Get Started?

Let Kenneth Ntaro Build Your Technical Infrastructure

Whether you need a simple home setup or a complete data centre installation, we are ready to help. Get in touch for a free, no-obligation quote.

Free IT Health Checklist for Cardiff Businesses

A practical 10-point checklist covering the most common IT security and reliability risks for small businesses. Free to download.

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