Legal

Privacy Policy

Kenneth Ntaro IT Solutions ("we", "us", "our") is a sole trader business based in Cardiff, Wales, UK. We are committed to protecting your personal data and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Last updated: September 2026

Who We Are

Trading name: Kenneth Ntaro IT Solutions Contact: info@kennethntaro.com | +44 7563 858586 Based in: Cardiff, Wales, United Kingdom

What Data We Collect

We collect personal data when you: submit an enquiry form, contact us by phone or email, or engage our services. This includes your name, email address, phone number, company name, and details about your technical requirements.

How We Use Your Data

We use your data to respond to enquiries, provide IT services, send service-related communications, and improve our website. We do not sell, rent, or share your personal data with third parties for marketing purposes.

Legal Basis for Processing

We process your data on the basis of legitimate interest (to respond to your enquiry) and contract performance (to deliver services you have engaged us for).

Data Retention

Enquiry data is retained for 12 months. Client data related to active or completed contracts is retained for 6 years in line with UK tax and business record requirements.

Your Rights

Under UK GDPR, you have the right to access, correct, delete, restrict, or port your personal data. You may also object to processing. To exercise any right, contact us at info@kennethntaro.com.

Cookies

We use essential cookies to operate this website. See our Cookie Policy for details.

Complaints

If you believe we have handled your data unlawfully, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

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