Managed IT Support for Cardiff & UK Businesses
Proactive monitoring, helpdesk support, and IT management — so you can focus on running your business, not fixing computers.
Transparent Monthly Pricing
Choose the level of cover that fits your business. All plans are fully managed by Kenneth Ntaro IT Solutions.
Essential
From £99/month
Sole traders and micro-businesses (1–5 devices)
- Remote monitoring of up to 5 devices
- Monthly system health check
- Helpdesk support (business hours)
- Software update management
- Email support
Business
From £149/month
Small businesses (5–20 devices)
Everything in Essential, plus:
- Microsoft 365 user management
- Cybersecurity baseline configuration
- Priority response handling
- Quarterly IT review call
- 1 on-site visit per quarter (Cardiff/South Wales)
Pro
From £249/month
Growing businesses with critical infrastructure
Everything in Business, plus:
- 24/7 emergency support
- Advanced cybersecurity monitoring
- Backup and disaster recovery management
- Unlimited remote support sessions
- Monthly written IT report
All prices exclude VAT. Monthly rolling — no long-term lock-in. Annual payment discounts available. Exact pricing confirmed after a brief needs assessment.
How It Works
A simple, structured onboarding and support process.
Onboarding
We audit your setup, document your systems, and connect monitoring tools. Typically completed within one week.
Monitoring
Devices watched 24/7. Issues resolved proactively, often before you notice them.
Support
Contact us by phone, email, or WhatsApp. We'll review your enquiry and get back to you as soon as possible.
Review
Monthly health reports and quarterly review calls keep your systems continuously improving.
Frequently Asked Questions
Is there a minimum contract length?
No. Contracts run month-to-month with no lock-in.
What if I need on-site support?
On-site visits are included in Business and Pro for Cardiff/South Wales clients. Other locations available at standard rates.
Can I add more devices later?
Yes. Pricing adjusts pro-rata when you add devices or users.
Do you manage Microsoft 365?
Yes — user accounts, email, Teams, and SharePoint management is included in Business and Pro plans.